Dear Customer
In order to help us improve our product and service, we ask for your assistance by answering a few short questions.
Logistics:
Please rank from 1- very poor, to 10- excellent.
Correct product and packaging.
Packaging was sturdy and protected the product.
If your answer to the questions above was lower than 8 please give us more detail:
Additional comments?
Service provided by Tama:
Please rank from 1- very poor, to 10- excellent.
Communication with Tama sales and marketing.
Communication with Tama’s logistic team.
Technical services from Tama regarding use of product.
Technical support from Tama in the event of service.
If your answer to the questions above was lower than 8 please give us more detail:
Additional comments?
How would you summarize the satisfaction of your customers regarding our product performance?
Please give us details regarding the main issues encountered by customers.
Thank you for your help
Evelyn Mueller- Quality Manager
Aline Bechar- Service Manager