Customer purchasing behaviour – How do both customers purchasing Tama products and competitor product make their buying decision –
i. Relationship with the seller
ii. What they purchased in previous year (so familiar with the product)
iii. Location of the dealer to the buyer
iv. The performance they experience in previous years (good performance, little or no issues)
v. Understanding on the benefits of the product Vs other products available
vi. Relative cost per bale of the CPP
vii. Emotional connection with the brand (FGS)
viii. Brand and company values (FGS)
ix. Upfront price of the product
x. Rebate/incentive provided
xi. Branding of the product (either own brand or OEM brand)
xii. Validation of the product on the machine it’s operated on
xiii. Margin achieved from selling the product
xiv. Assurance the product will be available when ordered (within acceptable lead time)
xv. Packaging and delivery of the product (before field use)
xvi. Environmentally benefits provided by the product (I.e. less waste when using the product)
xvii. Other – Please write below.
i. Relationship with the seller
ii. What they purchased in previous year (so familiar with the product)
iii. The performance they experience in previous years (good performance, little or no issues)
iv. Understanding on the benefits of the product Vs other products available
v. Relative cost per bale of the CPP
vi. Emotional connection with the brand (FGS)
vii. Brand and company values (FGS)
viii. Upfront price of the product
ix. Rebate/incentive provided
x. Branding of the product (either own brand or OEM brand)
xi. Validation of the product on the machine it’s operated on
xii. Margin achieved from selling the product
xiii. Assurance the product will be available when ordered (within acceptable lead time)
xiv. Packaging and delivery of the product (before field use)
xv. Environmentally benefits provided by the product (I.e. less waste when using the product)
xvi. Other – Please write below.
i. Relationship with the seller
ii. What they purchased in previous year (so familiar with the product)
iii. The performance they experience in previous years (good performance, little or no issues)
iv. Understanding on the benefits of the product Vs other products available
v. Relative cost per bale of the CPP
vi. Emotional connection with the brand (FGS)
vii. Brand and company values (FGS)
viii. Upfront price of the product
ix. Rebate/incentive provided
x. Branding of the product (either own brand or OEM brand)
xi. Validation of the product on the machine it’s operated on
xii. Assurance the product will be available when ordered (within acceptable lead time)
xiii. Packaging and delivery of the product (before field use)
xiv. Environmentally benefits provided by the product (I.e. less waste when using the product)
xv. Other – Please write below.
i. Relationship with the seller
ii. What they purchased in previous year (so familiar with the product)
iii. The performance they experience in previous years (good performance, little or no issues)
iv. Understanding on the benefits of the product Vs other products available
v. Relative cost per bale of the CPP
vi. Emotional connection with the brand (FGS)
vii. Brand and company values (FGS)
viii. Upfront price of the product
ix. Rebate/incentive provided
x. Branding of the product (either own brand or OEM brand)
xi. Validation of the product on the machine it’s operated on
xii. Assurance the product will be available when ordered (within acceptable lead time)
xiii. Packaging and delivery of the product (before field use)
xiv. Environmentally benefits provided by the product (I.e. less waste when using the product)
xv. Other – Please write below.